Indemnification
All guests and visitors agree to hold Burrowdale Inn (the Inn) and the owners harmless for any and all damages suffered on the owner’s property. By booking a stay, you forfeit any legal claims against Burrowdale Inn and the owners.
Disclosures
Living close to nature means living with nature. The owner's property is occasionally visited by wildlife such as coyotes, bobcats and rattlesnakes. Mountain lions, bears and wild boar have been seen nearby. Guests should take appropriate precautions, especially with children and small pets.
In order to create an authentic themed environment, we did not make a paved path from the parking area to the rooms. Guests in wheelchairs or those with limited mobility may find the pebble and flagstone path difficult to navigate. If you need assistance getting to and from your room, please let us know in advance. We are happy to help.
Finally, in order to protect guests' privacy, no cameras or other recording equipment are in operation on the property other than a single parking area camera (so we know who has arrived or checked out). There is also no safe in the room. Our rural location means only the host family and other guests will be on the property, but guests should take whatever precautions they deem necessary when traveling with highly valuable items such as jewelry.
Miscellaneous Policies
- Non-smoking property. The entire property is non-smoking. This policy includes both tobacco and marijuana products, vapes and e-cigarettes. Seriously, if Gandalf showed up with a barrel of Longbottom Leaf, we'd ask him to smoke it somewhere else.
- Theft or accidental removal. Accidental removal or theft of non-food items from the room will result in a charge equal to the replacement cost plus $20. If a guest wishes to ship an item back instead, the guest must pay shipping charges. If the item is returned in undamaged condition, no additional charge will be applied.
- Personally identifiable information. Burrowdale Inn will not retain any personally identifiable information from our guests after the settlement of their bill. This includes purging emailed billing statements after 30 days. As such, we will be unable to re-send billing statements after this time.
- Pet policy. The "Bright, Cheery" and "Luxurious" listings are pet-friendly (with a $40 pet fee) and must be booked for guests with pets or service animals. The "Romantic" and "Magical" listings are hypoallergenic will not allow pets or service animals under ANY circumstances. Guests who bring a pet or service animal must bring a kennel or pet bed. Pets and service animals are not allowed on any furniture (especially the bed) or in the shower, and must be leashed outside the room. Pets may not be left unattended in the room unless they are in a kennel. Excessive pet hair in or on the bed will result in up to a $70 charge to replace linens and/or blankets.
- Non-discrimination. Burrowdale Inn does not discriminate on any basis in the rental of rooms.
- Cancelation. Once a reservation is made, guests have 24 hours to cancel with a full refund. After this, the maximum refund available is 97%. The 3% is the cost to process credit card transactions, which is not refunded to us. Burrowdale Inn reserves the right to recommend cancelation of any guest's reservation due to nearby wildfire, utility outages, illness or other incapacitation of the host, dragon attacks or orc invasions. Cancelations recommended by the Inn will receive a full refund. Guests who do not wish to cancel must acknowledge the risk of reduced meal service, interruption of utility service or possible forced evacuation.
- Communication. Guest agrees to receive limited text and/or email communication from the host pertaining to their stay. Guest contact information is never sold to any third party or used for marketing.